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How do I search for available flights on your portal?
Flight booking completed but invoice not received.
How long will a flight booking remain active?
Are fares quoted on your portal inclusive of taxes?
What will happen if fare on booking done changes before ticket is issued?
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Cancellation and Changing of Flight Ticket
How do I make changes to my flight after I have completed a booking?
Can I make changes to my name after ticket has been issued?
Can I make changes to on my ticket after it has been issued? i.eDate/time/route
How do I cancel my ticket?
Missed my flights and want to reschedule, do I have to make any payment for changes?
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How do I complete a hotel reservation on the portal?
How long will my hotel reservation remain active?
I completed a reservation on your website but did not receive invoice.
How do I confirm if payment for reservation made has been received?
Can I make a dummy hotel reservation (for visa purposes)?
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How long does it take for refund to be processed?
Do I get full refund if am unable to use ticket bought /hotel voucher purchased.
Will my total ticket amount be refunded if I miss my flight?
Will I be given a refund if I do not use part of my ticket purchased.
What is Wakanow PSS all about?
What are the installment plans available?
Am I entitled to full refund when I no longer want to continue with the PSS?
How do I know my next payment due date for the Pay Small Small? PSS
Does the Pay Small Small payment option allow cancellation or change in travel date?
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Which countries do you provide visa assistance to?
Do you assist clients with company documents in the visa procurements process?
How much do you charge for visa assistance?
Am I guaranteed the issuance of visa once I patronize your service?
Do we submit visas on behalf of clients
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