Operations Team knowledge base (3)
Knowledge Base for customer(internal and external)
Nigeria (6)
FAQs: category
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Are fares quoted on your portal inclusive of taxes?
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Can a minor travel unaccompanied?
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Can I transfer my ticket to another person if I can no longer travel?
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How do I make changes to my flight after I have completed a booking?
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Can I make changes to my name after ticket has been issued?
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Can I make changes to on my ticket after it has been issued? i.eDate/time/route
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How do I complete a hotel reservation on the portal?
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How long will my hotel reservation remain active?
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I completed a reservation on your website but did not receive invoice.
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How long does it take for refund to be processed?
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Do I get full refund if am unable to use ticket bought /hotel voucher purchased.
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Will my total ticket amount be refunded if I miss my flight?
Ghana (6)
Articles for Ghana
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How do I search for available flights on your portal?
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Flight booking completed but invoice not received.
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How long will a flight booking remain active?
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How do I make changes to my flight after I have completed a booking?
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Can I make changes to my name after ticket has been issued?
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Can I make changes to on my ticket after it has been issued? i.eDate/time/route
-
How do I complete a hotel reservation on the portal?
-
How long will my hotel reservation remain active?
-
I completed a reservation on your website but did not receive invoice.
-
How long does it take for refund to be processed?
-
Do I get full refund if am unable to use ticket bought /hotel voucher purchased.
-
Will my total ticket amount be refunded if I miss my flight?
en Freshchat category (2)
category description
