Enter your search term here...
New support ticket
Check ticket status
Are fares quoted on your portal inclusive of taxes?
Can a minor travel unaccompanied?
Can I transfer my ticket to another person if I can no longer travel?
Can I travel if the name on my flight ticket is not exactly the name on my passport?
Do I get a discount on my ticket if I book with you?
View all 15
Cancellation and Changing of Flight Ticket
How do I make changes to my flight after I have completed a booking?
Can I make changes to my name after ticket has been issued?
Can I make changes to on my ticket after it has been issued? i.eDate/time/route
How do I cancel my ticket?
Missed my flights and want to reschedule, do I have to make any payment for changes?
View all 7
How do I complete a hotel reservation on the portal?
How long will my hotel reservation remain active?
I completed a reservation on your website but did not receive invoice.
How do I confirm if payment for reservation made has been received?
Can I make a dummy hotel reservation (for visa purposes)?
View all 10
How long does it take for refund to be processed?
Do I get full refund if am unable to use ticket bought /hotel voucher purchased.
Will my total ticket amount be refunded if I miss my flight?
Will I be given a refund if I do not use part of my ticket purchased?
What is Wakanow PSS all about?
What are the installment plans available?
Am I entitled to full refund when I no longer want to continue with the PSS?
How do I know my next payment due date for the Pay Small Small? PSS
Does the Pay Small Small payment option allow cancellation or change in travel date?
View all 13
Which countries do you provide visa assistance to?
Do you assist clients with company documents in the visa procurements process?
How much do you charge for visa assistance?
Is there any extra fee apart from the visa assistance?
Am I guaranteed the issuance of visa once I patronize your service?
View all 6
Help Desk Software
by Freshdesk Support Desk