Wakanow FAQ

Enquiries

Hotel Reservation
How do I complete a hotel reservation on the portal? Enter your destination city or hotel name, check-in and check-out dates, number of rooms required...
Fri, 26 Mar, 2021 at 1:27 PM
Visa
Which countries do you provide visa assistance to?  Visa assistance is provided to countries listed on our portal. Do you assist clients with comp...
Fri, 26 Mar, 2021 at 1:27 PM
Pay Small Small (PSS)
What is Wakanow PSS all about? PSS: Wakanow Pay Small Small (PSS) is a flexible travel payment plan that allows customers to lock down great travel dea...
Fri, 26 Mar, 2021 at 1:27 PM
Refunds
How long does it take for a refund to be processed? The refund may take a period of 2-3 weeks to be processed depending on the airline. Do I get a...
Fri, 26 Mar, 2021 at 1:27 PM
Cancellation and Changing of Flight Ticket
How do I make changes to my flight after I have completed a booking? After the booking is completed but payment is not effected, changes can be ma...
Fri, 26 Mar, 2021 at 1:27 PM
Flight Reservation
How do I search for available flights on your portal? Enter your departing city, arrival city, departure and return dates, the number of persons, ...
Fri, 26 Mar, 2021 at 1:27 PM